I had a wonderful experience with Power World, Joe and his staff. Very easy to deal with. No high pressure. I do have a couple of suggestions in regard to my experience. I personally feel you should have an office to discuss the sales. I did not like people mulling around in the open area when talking about price. Sales staff also took a phone call when talking about my sale. I think this could be handled with staff or at least tell them he was busy with another customer and he would call them back. I think the focus needs to be on the sales customer when finalizing a deal. I understand the laid back approach, it didn't bother me but may effect other future customers. Power World went above the call of duty by delivering my machines after hours( much appreciated). Power World followed through with what they promised. Ross was very good at his job with the financing details and made me feel comfortable. Kyle and Nate were there to answer any of my questions. Power World made me feel comfortable purchasing equipment suited for our needs. I would highly recommend them to family and friends. Thanks again to Power World, Joe and his staff! We look forward to a long standing relationship. Regards, Cary and Jan Noble